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Can't open ticket


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It looks like you already have a LostAccess ticket open on this issue based on the query I did using the name you provided on forum.

By this, I believe you do not need another ticket.

 

If you have access to 1520494833, you should be able to login and check your ticket's status from https://util.xat.com/support/view.php. You have not received a reply yet, but you should get one shortly!

 

When we reply, you will receive an email containing a copy of our response as well as a link to the ticket.

 

Feel free to drop me a message about this.

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