Members TomBoy Posted February 25, 2017 Members Share Posted February 25, 2017 https://gyazo.com/d50e18b7302f250d471bff47a6c990ad This is an issue wich i can´t solve, my password and login name are totally correct but i can´t seem to log in and edit my profile on the xat screen if u lads can help me out i would apreciate it a lot. thank you Link to comment Share on other sites More sharing options...
1 Members Tanner Posted February 25, 2017 Members Share Posted February 25, 2017 Your display name and registered username are different from each other. To find your username, go to a chat, and click on your name, and copy the name beside your ID -- this is your username, remember it. Then, go to https://xat.com/web_gear/chat/editprofile.php and paste the name in the "Username" field. For example, mine is Tanner, so I'll use Tanner. Link to comment Share on other sites More sharing options...
0 Bot Service Providers Nezhit Posted February 25, 2017 Bot Service Providers Share Posted February 25, 2017 Maybe your password has characters as @ # % ¨ etc.. Try change your password to only alpha-numeric password. Log in xat.com/login then click on "Change Password" Link to comment Share on other sites More sharing options...
0 Advanced Members ider Posted February 25, 2017 Advanced Members Share Posted February 25, 2017 4 minutes ago, TomBoy said: https://gyazo.com/d50e18b7302f250d471bff47a6c990ad This is an issue wich i can´t solve, my password and login name are totally correct but i can´t seem to log in and edit my profile on the xat screen if u lads can help me out i would apreciate it a lot. thank you Your password has (. , - _ ?) or something like that? if there is any of change your password first and remove it from and try again. Link to comment Share on other sites More sharing options...
0 Members TomBoy Posted February 25, 2017 Author Members Share Posted February 25, 2017 <removed> tried to change it, it can´t find my email.... this just does not make sence since i can log in on the forum.... but can´t on the normal xat.com/login.... and no it does not have such stuff in it... just numbers and letters [Edited by moderator: don't share your email here] Link to comment Share on other sites More sharing options...
0 Advanced Members ider Posted February 25, 2017 Advanced Members Share Posted February 25, 2017 3 minutes ago, TomBoy said: <removed> tried to change it, it can´t find my email.... this just does not make sence since i can log in on the forum.... but can´t on the normal xat.com/login.... Don't show you email here. try with another email with all you remember and see which one is the correct. Link to comment Share on other sites More sharing options...
0 Advanced Members Anar Posted February 25, 2017 Advanced Members Share Posted February 25, 2017 This error happends when there are too many attempts to login with an incorrect regname or password. Make sure to put the correct registered name (your xat account's one) and the correct password. If there is a symbol in your password, then simply write it without the symbol. Edit: User used a wrong xat user name to login. They found the correct one - the issue is fixed. Link to comment Share on other sites More sharing options...
0 Members TomBoy Posted February 25, 2017 Author Members Share Posted February 25, 2017 3 minutes ago, ider said: Don't show you email here. try with another email with all you remember and see which one is the correct. Okei, i´ll try it out, thank you Link to comment Share on other sites More sharing options...
0 Wiki Editors Arthur Posted February 25, 2017 Wiki Editors Share Posted February 25, 2017 Your xat account and forum account are separate things. If you're unable to log into your xat account, you'll need to reset your password. If you're positive that you've entered the email address that's associated to your account and it says "Email not found", you'll need to log into an account and open a ticket under "Lost access". If you're able to log into your account, try entering your password without the symbols on the profile editing page. For example: If your password is "%hell$", you'd need to type "hell". Link to comment Share on other sites More sharing options...
0 Advanced Members ider Posted February 25, 2017 Advanced Members Share Posted February 25, 2017 The user you have there doesn't exist on xat Link to comment Share on other sites More sharing options...
0 Volunteers Junior Posted February 26, 2017 Volunteers Share Posted February 26, 2017 The question or questions in this topic have been answered and an answer has been marked. This topic is now closed. If you have any other questions, please open a new topic. Link to comment Share on other sites More sharing options...
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TomBoy
https://gyazo.com/d50e18b7302f250d471bff47a6c990ad
This is an issue wich i can´t solve, my password and login name are totally correct but i can´t seem to log in and edit my profile on the xat screen
if u lads can help me out i would apreciate it a lot.
thank you
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