Members Drenicakja Posted January 19, 2017 Members Share Posted January 19, 2017 I cant Open new ticket :/ Your account does not have authenticator set up. I Open new account now i cant joing in OLD account Link to comment Share on other sites More sharing options...
1 Advanced Members Anar Posted January 19, 2017 Advanced Members Share Posted January 19, 2017 Hello, Sorry for the inconvenience.. You will have to clear your browser's cookies first and then go to https://util.xat.com/support/open.php. Enter the email adress of the account that Lost Auth. Then, you'll have to chose the "Lost Auth" help topic. Also make sure that the subject is at least 5 words long. You do not need to be a paid user to open a ticket in this department. This is what the ticket should look like: Please also remember to submit your ticket in English. If you are not a native speaker, feel free to use a translator to assist you. If you have any issue opening a ticket, contact a volunteer and they will help you get one open. Link to comment Share on other sites More sharing options...
0 Wiki Editors zw Posted January 19, 2017 Wiki Editors Share Posted January 19, 2017 The question or questions in this topic have been answered and an answer has been marked. This topic is now closed. If you have any other questions, please open a new topic. Link to comment Share on other sites More sharing options...
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Drenicakja
I cant Open new ticket :/ Your account does not have authenticator set up.
I Open new account now i cant joing in OLD account
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