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Help me


Drenicakja
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Hello,

 

Sorry for the inconvenience..

 

You will have to clear your browser's cookies first and then go to https://util.xat.com/support/open.php. Enter the email adress of the account that Lost Auth. Then, you'll have to chose the "Lost Auth" help topic. Also make sure that the subject is at least 5 words long. You do not need to be a paid user to open a ticket in this department.

 

This is what the ticket should look like: 

 

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Please also remember to submit your ticket in English. If you are not a native speaker, feel free to use a translator to assist you.

 

If you have any issue opening a ticket, contact a volunteer and they will help you get one open.

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