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Lost Auth


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Hello,

 

You need to open a ticket under the "Lost Auth" help topic. You do not need to be a paid user to open a ticket in this department. Make sure the subject is at least 5 words long.

 

You will want to clear your browser's cookies and then navigate to https://util.xat.com/support/open.php

Put the email of the account that Lost Auth.

 

This is what your ticket should look like:

 

CNbUTaF.png

 

Please also remember to submit your ticket in English. If you are not a native speaker, feel free to use a translator to assist you.

 

If you have any issue opening a ticket, contact a volunteer and they will help you get one open.

Edited by muffins
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The question or questions in this topic have been answered and an answer has been marked. This topic is now closed.

 

If you have any other questions, please open a new topic.

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