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Lost Auth


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You need to open a ticket under the "Lost Auth" help topic. You do not need to be a paid user to open a ticket in this department. Make sure the subject is at least 5 words long.


You will want to clear your browser's cookies and then navigate to https://util.xat.com/support/open.php

Put the email of the account that Lost Auth.


This is what your ticket should look like:




Please also remember to submit your ticket in English. If you are not a native speaker, feel free to use a translator to assist you.


If you have any issue opening a ticket, contact a volunteer and they will help you get one open.

Edited by muffins
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