Jump to content
  • 0
ider

New Ticket page flash problem

Question

i have been trying today to send a ticket but when i click on new ticket i get this http://prntscr.com/dtdqo3 and i already  allowed in the settings so why it keeps doing it do you know?

Share this post


Link to post
Share on other sites

8 answers to this question

Recommended Posts

  • 0

Thanks all u solved it i just resetted my browser and the problem got fixed.

Share this post


Link to post
Share on other sites
  • 1

Hello,

 

See if Adobe Flash Player is running by typing in your tab "chrome://plugins" and checking if its enabled there. If it isn't, click "Enable."

 

ed48aea9e75e40e3be7686fa3b15907e.png

 

Also make sure that there isn't a "puzzle piece" on the right of your tab when accessing the ticket website. If there is, clicking on it will tell you the problem.

 

l8xzhT5.png

 

If you have any more questions, feel free to leave me a private message or open an new topic.

 

Share this post


Link to post
Share on other sites
  • 1

Do not click OK when you receive a message telling you that it's disabled. Click the green padlock icon in the address bar, look for the puzzle icon, click ''Detect (default)'', and then select ''Always allow on this site''. It should fix the issue. Click this in case you don't get it.

Share this post


Link to post
Share on other sites
  • 0
28 minutes ago, Tanner said:

Hello,

 

See if Adobe Flash Player is running by typing in your tab "chrome://plugins" and checking if its enabled there. If it isn't, click "Enable."

 

ed48aea9e75e40e3be7686fa3b15907e.png

 

Also make sure that there isn't a "puzzle piece" on the right of your tab when accessing the ticket website. If there is, clicking on it will tell you the problem.

 

l8xzhT5.png

 

If you have any more questions, feel free to leave me a private message or open an new topic.

 

Be sure i know all that and i have in the right way Enabled

Share this post


Link to post
Share on other sites
  • 0

Hello,

 

If you still cannot open a ticket after all the suggestions, I suggest you to private message a volunteer and ask them to open a ticket for you. 

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.

×