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Hi .I just buyed xats but i did not recivied them.I've made login then i payed for the xats with paysafecard.how long i have to wait for them?I can't open a tiket.Please help

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Hello,

 

Please check if you can redeem the paysafecard again, if the code says that it has already been redeemed, login again at the login page. In some rare cases it could take up to 3 days for the payment to be processed.

 

If there are still no funds (i.e. xats or days) in your account, please open a ticket with xat first before disputing the payment with paysafe. If you cannot open a ticket due to being a paid user, use the "Report Scam" category and your ticket will be moved to the correct place.

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Hello ionut80valentin,

 

When redeeming paysafecard points from xat.com/buy page it should always notify you on your email that you have redeemed it successfully and if there is delays you may have to wait within 24 hours for it to receive. But if you don't receive any email from xat and don't receive the xats within 24 hours then you will have to do the guide as @Stah said above.

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The question or questions in this topic have been answered and an answer has been marked. This topic is now closed.

 

If you have any other questions, please open a new topic.

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