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NiaEiryn

Need help i cant login after 30days

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Hello..somebody pls help me.. 1sttime i use token 6 digit for 30days..after 30days when i want to login i cant..i must put token 6 digit for login..but i dont know when i can get the token 6 digit again :(  im try try n try but still cannot..soo sad..plss help me :(

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You need to get a new token from the "Google Authenticator" app on your phone or from the "GAuth" browser extention (or similar) if you did not use your phone. 

 

If you still cannot find the token, open a private browsing window or activate incognito mode and navigate to http://xat.com/ticket and create a ticket under the "Lost Auth" help topic using the email associated with the account that you cannot log in to. Remember to enter a subject of 5 or more words. 

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The question or questions in this topic have been answered and an answer has been marked. This topic is now closed.

 

If you have any other questions, please open a new topic.

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