Jump to content
  • 0

i want get to respond to my ticket


Question

4 answers to this question

Recommended Posts

  • 1
  • Wiki Editors

As already mentioned, the system is very particular (there's a good number of variables that have to be in line)

 

Part of the reason the total resolution time on your ticket is longer is because it was sitting in the wrong internal department when originally created. We rectified this, however that set it back a little further.

 

xat will try to get this turned around for your quickly; continue to remain patient, please!

 

If you have any further questions, feel free to open a new topic or send me a private message and I will be happy to assist you.

 

Thread closed.

Link to post
Share on other sites
  • 0
  • Advanced Members

Before some eager helper gives you a macro about most departments being delayed, I'll give you why shortnames is delayed: it doesn't work. When it does, it's out of luck.

 

So even if we reach your ticket, there's a chance it'll fail and you'll have to wait until it's fixed.

Link to post
Share on other sites
Guest
This topic is now closed to further replies.
×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.