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why i can not send ticket?

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when i try to send a ticket i get this 

73c75ddbe80d4471942bff8064650cfb.png

 

Why m getting this? if each time i do what it says ?

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Hello,

 

First of all, follow this guide to make sure your browser's plugins are allowed for xat.com: https://util.xat.com/wiki/index.php?title=Flash_Plugin

Once your plugins activated, clear your cache/cookies and also try to change browser. Then try to open a ticket.

 

If you still cannot open a ticket, I suggest you to private message a volunteer and ask them to open a ticket for you. (Elie, Muffins, Steven, Maverick, Nick)

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Send me a private message with your username and ID. I will work with you in getting a ticket opened. :)

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hello, have u already try to clear cokies and change browser?

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13 minutes ago, Anar said:

Hello,

 

First of all, follow this guide to make sure your browser's plugins are allowed for xat.com: https://util.xat.com/wiki/index.php?title=Flash_Plugin

Once your plugins activated, clear your cache/cookies and also try to change browser. Then try to open a ticket.

 

If you still cannot open a ticket, I suggest you to private message a volunteer and ask them to open a ticket for you. (Elie, Muffins, Steven, Maverick, Nick)

Thanks All that u said i did and still i can not just i miss changing browser...

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