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I can not create a ticket


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I have months with this problem, when trying to create a ticket I get the following error message: "Security check failed." Click here to re-login to xat chat. "
I try to re-login and the same problem comes out, I try to erase the cache and it stays the same, change the computer, the internet, and everything stays the same, I can not get out of that problem.

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Hi,

 

If you are trying to open a ticket under the help topics Account Block, Locked Out or Lost Auth, just go to a incognito window and create the ticket with you email.


When you go to xat.com/ticket, just click Open New Ticket and you'll see the option to enter the Email.

 

If it's not under any of this topics, try with the previous suggestion and send a private message to a Volunteer.

  

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User has a ticket open now.

 

An appropriate answer has been marked.

If you have any further questions, you are more than welcome to open a new topic.

 

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