Members BetaTester Posted November 9, 2016 Members Share Posted November 9, 2016 Okay, So just today my account has been blocked and deleted due to the fact that I guess my registered name was not considered okay. Can someone please open a ticket for me because I myself cannot create one since my account no longer exists. Link to comment Share on other sites More sharing options...
1 Advanced Members Elie Posted November 9, 2016 Advanced Members Share Posted November 9, 2016 I believe if you clear your cache and cookies you can use the email address to open a ticket (when they reply, you'll receive a login link to view the ticket). If this isn't true, clear cache and cookies anyway and create a new account. Use the new account to open a ticket. Edit: Helpers, try not to recommend them opening tickets in the wrong departments. Lost Access doesn't help with this. Link to comment Share on other sites More sharing options...
0 Members BetaTester Posted November 9, 2016 Author Members Share Posted November 9, 2016 This account is extremely old, I've had it for years. Would clearing my cache and cookies have a chance of me losing my account and the low digits it has with it? Or will it solely be based on it being connected to my email? Link to comment Share on other sites More sharing options...
0 Members BetaTester Posted November 9, 2016 Author Members Share Posted November 9, 2016 I've tried putting in a ticket under my email. It says I already have too many tickets open and I haven't made a ticket in months. Please help me make a ticket. =/ Link to comment Share on other sites More sharing options...
0 Advanced Members Anar Posted November 9, 2016 Advanced Members Share Posted November 9, 2016 26 minutes ago, BetaTester said: I've tried putting in a ticket under my email. It says I already have too many tickets open and I haven't made a ticket in months. Please help me make a ticket. =/ Clear your cache/cookies, create a new account, and open a ticket. Use the "Lost access" help topic. On the ticket, explain your issue and precise the ID and regname of the account you have the problem with. Link to comment Share on other sites More sharing options...
0 Members BetaTester Posted November 9, 2016 Author Members Share Posted November 9, 2016 Alrighty, Another kicker for you guys then. I created a new account and tried to send in a ticket under account blocked help topic. I explained everything that happened and when I clicked send ticket It tell me that my account isn't blocked. http://prntscr.com/d511xq Fair enough to say that I am quite irritated that I have to put time and effort into this to get nothing in return. Link to comment Share on other sites More sharing options...
0 Advanced Members 6 Posted November 9, 2016 Advanced Members Share Posted November 9, 2016 You can try opening a ticket under Lost Access help topic since you have lost access in logging to your account. Link to comment Share on other sites More sharing options...
0 Members BetaTester Posted November 9, 2016 Author Members Share Posted November 9, 2016 I got a ticket opened, Thank you. Link to comment Share on other sites More sharing options...
0 Advanced Members Elie Posted November 9, 2016 Advanced Members Share Posted November 9, 2016 The question or questions in this topic have been answered and an answer has been marked. This topic is now closed. If you have any other questions, please open a new topic. Link to comment Share on other sites More sharing options...
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BetaTester
Okay, So just today my account has been blocked and deleted due to the fact that I guess my registered name was not considered okay.
Can someone please open a ticket for me because I myself cannot create one since my account no longer exists.
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