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I can not open his account frozen ticket or something .. I left the country and now I can not login .. Please fill in the form Below to open a new ticket. You must have made the payment (by purchasing xats) to open a ticket in Some sections. If you have not paid, please use the support forum or visit the help chat. You Do not Need to be a paid user to open a ticket in locked out, report or report phishing scam.

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Hello,

 

From what I understood, you are locked out.

You need to open a ticket under the "Locked out" help topic, you do not need to be a paid user to open a ticket in this department. You will be able to open the ticket with your account's email address.

 

Example:

 Lockedout1.png

 

If you need help with creating the ticket, feel free to PM me.

 

PS: In the future, if you are experiencing a problem, open a thread on General Support.

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The question or questions in this topic have been answered and an answer has been marked. This topic is now closed.

 

If you have any other questions, please open a new topic.

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