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I wanted to have a short name put back up


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Being paid is a requirement. If that's the reason you can't open a ticket, tough luck.

 

Also, both Sydney and Tear are still used by their owners. You won't be able to get those any time soon.

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It requires you to be a paid user if you want a short name transferred or you want the short names to be put up for sale.

 

If you're not a paid user you have to at least buy $5 worth of xats from xat.com/buy page to become a paid user.

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If you have problems with your short name you need to open a ticket in "short names" department ans is for pay users.

Consider you have to make a little payment for use this department (at last 5$).

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