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missrainbowxox

ACCOUNT HELD

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Hello,

 

If your account is held for 7 days or less, you are recommended to wait it out, no further action should be required. If the hold keeps resetting, you will have to open a ticket to get this resolved. Make sure to select Account hold help topic and to fill subject with five or more words when opening a ticket.

 

If your account is held for more than 7 days, or if you have system problem 25 or 55, you will have to open a ticket to get more information about the hold and possibly have it removed. Make sure to select Account block help topic and to fill subject with five or more words when opening a ticket.

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In your particular case, you will want to open a ticket and select the Account Block help topic, as you have a transfer block on your account currently.

 

If you run into any obstacles when opening the ticket, feel free to message me and I'll help you out.

 

An appropriate answer has been marked.

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