Advanced Members xJacob Posted September 27, 2016 Advanced Members Share Posted September 27, 2016 Hello to all, I know that xat is having issues in replying to particular topics ie: Email Change. I was wondering what is creating this issue? (Is your ticket not replied yet? Check xats' ticket status @ http://xthelp.x10.mx/) Link to comment Share on other sites More sharing options...
0 Advanced Members Nick Posted September 27, 2016 Advanced Members Share Posted September 27, 2016 This will be updated as soon as possible. Thank you. Link to comment Share on other sites More sharing options...
0 Wiki Editors Arthur Posted September 27, 2016 Wiki Editors Share Posted September 27, 2016 There's a largue volume of tickets in those departments and in the other hand, only a few people with the ability to do these tickets. Link to comment Share on other sites More sharing options...
0 Advanced Members Nick Posted September 27, 2016 Advanced Members Share Posted September 27, 2016 There is not a delay in the e-mail's department so I'm unsure where this is coming from unless it's been submitted somewhere else. Link to comment Share on other sites More sharing options...
0 Wiki Editors Arthur Posted September 27, 2016 Wiki Editors Share Posted September 27, 2016 2 minutes ago, Nick said: There is not a delay in the e-mail's department so I'm unsure where this is coming from unless it's been submitted somewhere else. I believe his post was based on the information provided in the Department Status Updates page, it seems like it needs to be updated. Link to comment Share on other sites More sharing options...
0 Advanced Members xJacob Posted September 27, 2016 Author Advanced Members Share Posted September 27, 2016 14 minutes ago, Arthur said: I believe his post was based on the information provided in the Department Status Updates page, it seems like it needs to be updated. Yes, you're right. My post is based on the Department Status Updates page. Link to comment Share on other sites More sharing options...
0 Advanced Members xJacob Posted September 27, 2016 Author Advanced Members Share Posted September 27, 2016 6 minutes ago, Nick said: This will be updated as soon as possible. Thank you. Alrighty. Thanks' for informing that it's outdated.. I was always looking at it (Wary) Link to comment Share on other sites More sharing options...
0 Advanced Members Elie Posted September 27, 2016 Advanced Members Share Posted September 27, 2016 The question or questions in this topic have been answered and an answer has been marked. This topic is now closed. If you have any other questions, please open a new topic. By the way, don't rely on the times page. It's almost always inaccurate. Your ticket might be 5th on the queue but the volunteers that handle the department are too busy with life to answer. Link to comment Share on other sites More sharing options...
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xJacob
Hello to all,
I know that xat is having issues in replying to particular topics ie: Email Change.
I was wondering what is creating this issue?
(Is your ticket not replied yet? Check xats' ticket status @ http://xthelp.x10.mx/)
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