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Can't Login?

Question

Hello there,


I am NOT being able to login. xat does not identify my username and neither e-mail for some reason?
My username was iLight and I am sure about the e-mail and the password. Why am I not able to login? 


Please help me.

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8 answers to this question

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If anyone else comes across E46, you'll most likely need to create a ticket or contact a volunteer to get the account fixed.

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Sorry, I forgot you mentioned it in your original post.

You'll have to create a ticket - General help topic if you're a paid user, Lost Access if you're not.

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We need some more information to help you.

What error do you receive when trying to login?

System error E25? Reset your password here

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2 minutes ago, Kyle said:

We need some more information to help you.

What error do you receive when trying to login?

System error E25? Reset your password here

I get

**System problem (Sorry ID was not found.). Please try later, sorry. E46**

on trying to reset my password.

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The question or questions in this topic have been answered and an answer has been marked. This topic is now closed.

 

If you have any other questions, please open a new topic.

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