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help me for ticket shortname


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We apologize for any inconvenience this may have caused you.

We are working to clear delays this week.

 

The good news is that your ticket is near the top of the queue, so you should receive a reply shortly.

 

I've marked an appropriate answer; if you have any further questions, feel free to open a new topic.

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Sorry that you have been waiting a long time for a ticket reply, unfortunately the ticket system in general is facing delays. You must continue to remain patient for a response.

 

Opening threads on the forums will not speed up the process.

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