Hello Admin / Staffs, I recently had a problem with some recent purchases that went wrong
and you just blocked my account, i can't login ..
no answering note saying I lost my account due to some purchases that were supposedly canceled.
- I have had multiple purchases in the past successfully completed the purchase.
I made xat user member power and xats purchases,
and because of some unsuccessful purchases on the card you want to block my account...
What about the money I spent on my account? I have so many successful purchases.
- I also have R$2,000 spent on my account and do you want to take it from me? Why were some of my purchases canceled recently? I believe this is wrong, isn't it? .
- And I also believe that what you're doing is wrong, you can't take everything away from me just because my card had some problems, you could just cancel the problem purchase or maybe put it on hold.
This is bad for us who use and spend money on xat.com, which makes me feel like I can't trust you.
-I bought 6k xats several times because the card was no more than 33k
the value was too high in just one purchase.
so i have to buy several times for 6k.
-Why did I buy it several times? because I was completing all the powers.
if you look at the history you will see that I bought several powers from the store.
- I'm trying to solve this problem as best I can.
but I think the attitude of block my account is wrong and completely exaggerated.
since I spent a lot of money on the account...
so I would like to ask you the favor so that we can resolve this easily.
you can remove purchased xats that caused a problem with the payment, or block with reservation.
i am a paid user, i join xat deis of the year 2008
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Question
BrunoTr
Hello Admin / Staffs, I recently had a problem with some recent purchases that went wrong
and you just blocked my account, i can't login ..
no answering note saying I lost my account due to some purchases that were supposedly canceled.
- I have had multiple purchases in the past successfully completed the purchase.
I made xat user member power and xats purchases,
and because of some unsuccessful purchases on the card you want to block my account...
What about the money I spent on my account? I have so many successful purchases.
- I also have R$2,000 spent on my account and do you want to take it from me? Why were some of my purchases canceled recently? I believe this is wrong, isn't it? .
- And I also believe that what you're doing is wrong, you can't take everything away from me just because my card had some problems, you could just cancel the problem purchase or maybe put it on hold.
This is bad for us who use and spend money on xat.com, which makes me feel like I can't trust you.
-I bought 6k xats several times because the card was no more than 33k
the value was too high in just one purchase.
so i have to buy several times for 6k.
-Why did I buy it several times? because I was completing all the powers.
if you look at the history you will see that I bought several powers from the store.
- I'm trying to solve this problem as best I can.
but I think the attitude of block my account is wrong and completely exaggerated.
since I spent a lot of money on the account...
so I would like to ask you the favor so that we can resolve this easily.
you can remove purchased xats that caused a problem with the payment, or block with reservation.
i am a paid user, i join xat deis of the year 2008
ID- Brun0t (237313205)
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