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held


BrunoTr
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Hello there, 

Hope you guys are okay. 

Let me ask you something, did anyone had a look on the ticket that I had open on the 20th about me being held ? 
I’ve been told to reopen another ticket as the other one got closed. 

It’s been already reopening but not answer until now. 

If any of you guys could help me with that, I would much appreciate it. 

Thank you so much. 

Best regards 

<removed>

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Generally, you should refer to the last response received within your ticket. If a volunteer advised you to open a new ticket, you may continue waiting patiently for a response within your new ticket.

 

Thank you for your patience.

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Hello, since your other ticket has been reopened, wait until it is answered. Due to the large number of tickets to be answered, some end up taking a long time, try to contact a volunteer through a private message on the forum or on xat itself about the subject.

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Hello,

 

As your ticket has already been reopened, I suggest you wait or if necessary, send a message on the forum to a volunteer, they will help you.

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The question or questions in this topic have been answered and an answer has been marked. This topic is now closed.

 

If you have any other questions, please open a new topic.

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