account problem

[ardadmn 0]

hi ı change phone. ı account problem help me

[6 1421]

Hi Arda,

 

As you said on the help chat that you are receiving the error e36 upon login then you have to enter the required 6 digit token code from auth app when logging in.

 

Since you changed phone and if you don't have the QR code and time base mode anymore to recover the auth code then please do as Junior suggested above to open a ticket.

[Junior 577]

You need to clear cookies then open a ticket under Lost Auth using the e-mail

attached to the account you lost your Auth Code.

[Maverick 1006]

The question or questions in this topic have been answered and an answer has been marked. This topic is now closed.

 

If you have any other questions, please open a new topic.