Advanced Members Mido Posted August 11, 2016 Advanced Members Share Posted August 11, 2016 hi , there a person need a response to the ticket,because message the ticket remove of email It is now unable to respond regname : snfor id : 346178326 problem : forget key authenticator Department of ticket : Lost Auth On volunteers to look at this issue Link to comment Share on other sites More sharing options...
2 Advanced Members Jayden Posted August 11, 2016 Advanced Members Share Posted August 11, 2016 I responded to the ticket. You should be seeing it now. Link to comment Share on other sites More sharing options...
2 Smiley Makers Junior Posted August 11, 2016 Smiley Makers Share Posted August 11, 2016 What do you mean? You mean the email of the ticket response got removed? If so they just have to go to http://xat.com/ticket and answer there, not on email. Link to comment Share on other sites More sharing options...
0 Advanced Members Mido Posted August 11, 2016 Author Advanced Members Share Posted August 11, 2016 1 minute ago, Junior said: What do you mean? You mean the email of the ticket response got removed? If so they just have to go to http://xat.com/ticket and answer there, not on email. yes all message removed 1 minute ago, Mido said: yes all message removed and Unable to open the account to respond Link to comment Share on other sites More sharing options...
0 Smiley Makers Junior Posted August 11, 2016 Smiley Makers Share Posted August 11, 2016 3 minutes ago, Mido said: yes all message removed They have to answer in the ticket system, not in email. If they answer in the email they are not going to get an answer. So ask them to go to http://xat.com/ticket and tell them to check and answer there. Link to comment Share on other sites More sharing options...
0 Advanced Members Mido Posted August 11, 2016 Author Advanced Members Share Posted August 11, 2016 3 minutes ago, Junior said: They have to answer in the ticket system, not in email. If they answer in the email they are not going to get an answer. So ask them to go to http://xat.com/ticket and tell them to check and answer there. do not you understand that he is unable to login to respond Link to comment Share on other sites More sharing options...
0 Smiley Makers Junior Posted August 11, 2016 Smiley Makers Share Posted August 11, 2016 3 minutes ago, Mido said: do not you understand that he is unable to login to respond ... you didn't say it, you edited so I couldn't read, anyways. So he had to clear his browser cache and then use the email attached to his account. He did it and then the emails of the responses got deleted? Tell him to check his trash emails, if he deteled them by mistake then they should be there. Link to comment Share on other sites More sharing options...
0 Advanced Members Mido Posted August 11, 2016 Author Advanced Members Share Posted August 11, 2016 3 minutes ago, Junior said: ... you didn't say it, you edited so I couldn't read, anyways. So he had to clear his browser cache and then use the email attached to his account. He did it and then the emails of the responses got deleted? Tell him to check his trash emails, if he deteled them by mistake then they should be there. You have to understand that all messages have been deleted, and now we need volunteers to respond once again understand now Link to comment Share on other sites More sharing options...
0 Advanced Members Mido Posted August 11, 2016 Author Advanced Members Share Posted August 11, 2016 1 minute ago, Jayden said: I responded to the ticket. You should be seeing it now. thanks, now close this topic Link to comment Share on other sites More sharing options...
0 Advanced Members Jayden Posted August 11, 2016 Advanced Members Share Posted August 11, 2016 The question or questions in this topic have been answered and an answer has been marked. This topic is now closed. If you have any other questions, please open a new topic. Link to comment Share on other sites More sharing options...
Question
Mido
hi , there a person need a response to the ticket,because message the ticket remove of email
It is now unable to respond
regname : snfor
id : 346178326
problem : forget key authenticator
Department of ticket : Lost Auth
On volunteers to look at this issue
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