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Eletroplus

I was hacked

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Hello delicate subject  (I can not send ticket will then be here)
Well I was stopped xat.com and my days are over, after a while I learned that I was robado and went to see WHAT was and was already late all my power were removed from my account went to investigate WHAT hear.
And I found that last year the
xat.com was attacked and had their data stolen, the date (4 Nov 2015) serca of 5,968,783 accounts exposed the xat spoke of the matter (http://xat.com/databreach.html) and did nothing to those who lost their powers my credentials were picking up on the site <removed by moderator> putting in my username and ID "eryckgunz123" No search bar would appear to paid users of site <removed by moderator> my password and that's how I robado today already changed the password but I lost powers and will run out?

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Hello,

 

Register a new account and create a ticket. You should select the Lost access help topic and Subject must be five or more words.

 

I believe the reason why it didn't let you create a ticket is because the system requires you to be logged in to create a ticket under that help topic.

 

Click here for a guide if you don't know how to get a new identification number.

 

 

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The question or questions in this topic have been answered and an answer has been marked. This topic is now closed.

 

If you have any other questions, please open a new topic.

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1 hour ago, Arthur said:

I believe the reason why it didn't let you create a ticket is because the system requires you to be logged in to create a ticket under that help topic.

You can open a ticket without being logged in if you have cleared your cache, but you should only do this if you have access to the email address. Otherwise, create a new account and open a ticket normally.

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