Jump to content

xat Mobile Bug Reporting


Recommended Posts

  • Volunteers

New bugs:

 

[CRASH!] -If you take a screenshot more than once while being on the xat app, the app will crash. In other words, if you take two screenshots it crashes (i've tested it like 5 times and it crashed every time)

- After The "lock" icon, when you sent a private message, there needs to be a space to the text, same for welcome messages. (see screenshot)

- If the keyboard is open and you use the Add Smilies to add smiley and you add a smiley, the keyboard closes, however the keyboard should stay open and just add the smiley to the message.

- On the Private Message window, after it says "Send a private message:"($user), there should be a space before the ($user). (see screenshot)

- Also on the Private Message window, if you open the keyboard, the box gets behind the keyboard, as a result you cannot see what you're typing properly.

 

@SlOom

 

Improvement:

 

- On the Add Smilies box, it should be possible to change the pages by holding your finger on the screen and move the pages from left to right (More user friendly imo), the left-right icons could be kept

- It should be possible to use the "Add Smilies" when private messaging, right now not possible as it only opens a pop-up window. (Perhaps adding the "Add smilies" icon on the private message box would do it)

 

@Lemona

  • Award 1
Link to post
Share on other sites
  • Replies 200
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Popular Posts

@dimplef..    6th screen*, i'm mod and i can't go to pc just pm. 

Android 1.8.6 has been released on the play store! https://play.google.com/apps/testing/com.xat.app (or just find it via your phone.)   You will be able to buy xats from the app. (It works o

New TestFlight update for iOS.   Here is a few changes;   Typing someone's name register name - @Paul for example on the app would link their me profile.   %help would li

  • Wiki Editors
1 hour ago, LaFleur said:

[CRASH!] -If you take a screenshot more than once while being on the xat app, the app will crash. In other words, if you take two screenshots it crashes (i've tested it like 5 times and it crashed every time)

Can't reproduce (iOS). 

Link to post
Share on other sites
  • Game Makers
1 hour ago, LaFleur said:

New bugs:

 

[CRASH!] -If you take a screenshot more than once while being on the xat app, the app will crash. In other words, if you take two screenshots it crashes (i've tested it like 5 times and it crashed every time)

 

 

What do you mean by "taking a screenshot" ? Like taking a screenshot using Android system ? I tried on my side to take 5 screenshots in a row, the app hasn't crashed. Where does it crashs when you take a screenshot ? (May test again to see if it happens on my side.)

 

1 hour ago, LaFleur said:

- If the keyboard is open and you use the Add Smilies to add smiley and you add a smiley, the keyboard closes, however the keyboard should stay open and just add the smiley to the message.

 

Can you provide me a screenshot to see exactly the issue?

 

@lcky A lot of powers are missing on the store because normally there are "game" and "groups" tab but they are not added atm and gback is classed as a group, so that's why you don't see it even if it should be in the epic tab.

Link to post
Share on other sites
  • Volunteers
16 minutes ago, SlOom said:

What do you mean by "taking a screenshot" ? Like taking a screenshot using Android system ? I tried on my side to take 5 screenshots in a row, the app hasn't crashed. Where does it crashs when you take a screenshot ? (May test again to see if it happens on my side.)

Yes, when you use android system for screenshots. It doesn't matter where you are on the xat app, as soon as you take the second screenshot, it says "xat stopped".

I also tried this with other (non-xat) apps and they don't crash, thus its related to the xat app.

 

20 minutes ago, SlOom said:
1 hour ago, LaFleur said:

- If the keyboard is open and you use the Add Smilies to add smiley and you add a smiley, the keyboard closes, however the keyboard should stay open and just add the smiley to the message.

 

Can you provide me a screenshot to see exactly the issue?

 

As you can see the keyboard closes, after you've chosen a smiley of the box.

  • Award 1
Link to post
Share on other sites
  • Game Makers
32 minutes ago, LaFleur said:

Yes, when you use android system for screenshots. It doesn't matter where you are on the xat app, as soon as you take the second screenshot, it says "xat stopped".

I also tried this with other (non-xat) apps and they don't crash, thus its related to the xat app.

 

 

As you can see the keyboard closes, after you've chosen a smiley of the box.

 

I guess, it can't handle the keyboard and add smilie dialog in same time; I will add it to the list even if I doubt if it's a bug.

 

Crash : I guess it depends of your android version since there are some exceptions in the Java class depending of the android version. I'm on Android 6.0, I tried again to take a screenshot on the xat app and no crash. 

Link to post
Share on other sites
  • 4 weeks later...
  • Volunteers

Don't think this has been reported yet or maybe i don't know of it (although i've searched before).

 

If u type /away icon in mobile and u typed, it'll show the /away icon while chatting and it won't be removed (on mobile). (But away is removed if you log out/in on mobile)

However at the same time, on desktop, it'll show u /away in the user list, but without an /away icon in the chat window.

 

Proof:

 

UmoP2RgRQVCh1_-1OgksVA.jpeghmaL_7xnQ9KrxlZFw0lopg.jpeg

 

TkrEbJepSPmLpVACT0wTwg.jpeg

  • Award 1
Link to post
Share on other sites
  • Game Makers
2 hours ago, LaFleur said:

Don't think this has been reported yet or maybe i don't know of it (although i've searched before).

 

If u type /away icon in mobile and u typed, it'll show the /away icon while chatting and it won't be removed (on mobile). (But away is removed if you log out/in on mobile)

However at the same time, on desktop, it'll show u /away in the user list, but without an /away icon in the chat window.

 

Proof:

 

UmoP2RgRQVCh1_-1OgksVA.jpeghmaL_7xnQ9KrxlZFw0lopg.jpeg

 

TkrEbJepSPmLpVACT0wTwg.jpeg

 

Yes, it has been reported and I think it's in progress to be fixed..

 

Note : You can do same with typing. (Like typing forever just by using typing packet. :P)

  • Award 2
Link to post
Share on other sites
  • 3 weeks later...
  • Advanced Members
On 5/20/2017 at 5:57 PM, LaFleur said:

New bugs:

 

[CRASH!] -If you take a screenshot more than once while being on the xat app, the app will crash. In other words, if you take two screenshots it crashes (i've tested it like 5 times and it crashed every time)

 

From beginning i used ios xat apple, until now, i never experience this screenshot crash. Even without using tesflight application its fine too.

 

Just saying for the ios xat application.

Thanks.

 

added info. when i went to help chat like 3hours ago, just today, i experience this and idk if this chash or bugs or logs

ayf6yL9.png nDmNz7s.png

cvpEhq0.png

 

but after i re-intall the ios xat application and testflight application too, now its  getback to normal.

Link to post
Share on other sites
  • Advanced Members

This isn't a bug but it's a question. On my android phone the UI is very rough meaning it's difficult to navigate through the app and I usually have to apply pressure on buttons and hit them multiple times for it to process. Is anyone having the same problem on IOS?

Link to post
Share on other sites
  • Advanced Members

 

13 hours ago, CarlosDesigns said:

This isn't a bug but it's a question. On my android phone the UI is very rough meaning it's difficult to navigate through the app and I usually have to apply pressure on buttons and hit them multiple times for it to process. Is anyone having the same problem on IOS?

It may be that your Android is not supported by the application, or the screen resolution is not enough for the services of XAT in my case I have and works perfection in Android.

  • Award 1
Link to post
Share on other sites
  • Advanced Members
On 7/4/2017 at 10:43 AM, Ju4nFX said:

 

It may be that your Android is not supported by the application, or the screen resolution is not enough for the services of XAT in my case I have and works perfection in Android.

Now that you mention it, this could be the most likely reason. Thank you for your response.

Link to post
Share on other sites
  • 4 weeks later...
  • Members

Hello, I do not know if it is right here in this topic, but since it is a mistake I decided to write here. I am trying to buy xats through the xat app, but informs that the transaction was declined. I already contacted the google play support team and they informed me that my account and the app store are normal and that the error is in the app, and they asked me to report the error to xat. Can someone tell me if it's really not available and purchased by the app?
 

  • Award 1
Link to post
Share on other sites
  • Advanced Members
On 5/8/2017 at 8:43 PM, Draik said:

Hello, I do not know if it is right here in this topic, but since it is a mistake I decided to write here. I am trying to buy xats through the xat app, but informs that the transaction was declined. I already contacted the google play support team and they informed me that my account and the app store are normal and that the error is in the app, and they asked me to report the error to xat. Can someone tell me if it's really not available and purchased by the app?
 

Well really, it must be an application problem. That for now has begun and maybe in the future can work. Or expected xat.com response to this problem.

Link to post
Share on other sites
  • Advanced Members
15 hours ago, Ju4nFX said:

Beh, davvero, deve essere un problema applicativo. Che per ora è iniziata e forse in futuro può funzionare. O la risposta attesa di xat.com a questo problema.

Hello app Mobile. applications works perfectly for xats purchase and other options added to Paypal. credit cards!

Link to post
Share on other sites
  • 1 month later...
  • Advanced Members

When you reverseban and then un-ban both in android and IOS the user continues to write in reverse, while the whole room sees him typing normal. I had to close the application and open it to fix it

Link to post
Share on other sites
Guest
This topic is now closed to further replies.

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.