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I held not disappeared.


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Hello, 2-3 weeks ago I asked to be unlocked my account because I changed Internet provider. My account was unlocked and I were offered 7 day held.

They are long gone 7 days and yesterday when I tried to transfer something appears to me as I held still for five days .. Six days ago showed me that I still have 6 days of Held. After six days shows me that I held 5 days?

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Hello VirusSistem,


Usually normal hold decreases each day but if you're held keeps on resetting and and doesn't decrease you can reply back on your ticket and kindly request in ticket if possible to get your hold fixed without needing to open another ticket under Account Hold.

Also remember to not login using a different location beside from your home location where u created your account to avoid your hold from being resetted.

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