Members Jesterman 0 Posted December 20, 2020 Members Share Posted December 20, 2020 Hello, due to few years of inactivity my account is blocked, in held, I cannot buy xats and powers. How can you help me get me unblock? Link to post Share on other sites
0 Contributors Abrahan 389 Posted December 20, 2020 Contributors Share Posted December 20, 2020 Hey, Normally this happens when your account is indefinitely held. If you receive system problem 25/55 when trying to trade or transfer, it means your account is held indefinitely (in your case, inactivity). This hold, designed for security purposes, prevents every type of transaction on your account. You can create a support ticket in the ''Account Block'' department to ask for more information about the hold. You do NOT need to be a paid user or logged in to create this ticket. Enter the email associated to your held account and ensure your ticket subject is 5 words or more. Within the ticket message, please explain your situation. Once a ticket has been created, please wait patiently and check your email regularly for a response. If you need a guide use this one: https://xthelp.wordpress.com/2018/03/11/a-guide-to-opening-tickets/#account_block Link to post Share on other sites
0 Volunteers Stif 1,651 Posted December 23, 2020 Volunteers Share Posted December 23, 2020 The question or questions in this topic have been answered and an answer has been marked. This topic is now closed. If you have any other questions, please open a new topic. Link to post Share on other sites
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Jesterman 0
Hello, due to few years of inactivity my account is blocked, in held, I cannot buy xats and powers. How can you help me get me unblock?
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