Members Jei 0 Posted December 6, 2020 Members Share Posted December 6, 2020 held 5 days Link to post Share on other sites
1 Advanced Members DJFUNNY 97 Posted December 6, 2020 Advanced Members Share Posted December 6, 2020 If it says held, please wait for the 5 days (for security reasons) if the held continues happening or get increased after the 5 days, then a ticket needs to be created under "Account Hold". Follow the Steps below 1. Go to xat.com/ticket 2. Click on OPEN NEW TICKET 3. Fill out the form (email, password) and select the "Account Hold" Department. 4. Where it says: "Help Topic" write: "Hello, I need help. Can you please help me?" (make sure to write 5 or more words in the Topic) 5. In "Message" You can describe your issue and include screenshots if you want or if you have. You can also see an example below: 6. Then hit the button Open Ticket Once created, you need to wait and someone will assist you via ticket. Keep an eye on your email address, you'll be advised when your ticket has been answered. Link to post Share on other sites
0 Advanced Members Enter 86 Posted December 6, 2020 Advanced Members Share Posted December 6, 2020 (edited) Make a ticket under the "Account block" department and ask for information regarding your account hold. Hope this helps. Edited December 6, 2020 by Enter Link to post Share on other sites
0 Volunteers Stif 1,666 Posted December 7, 2020 Volunteers Share Posted December 7, 2020 The question or questions in this topic have been answered and an answer has been marked. This topic is now closed. If you have any other questions, please open a new topic. Link to post Share on other sites
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Jei 0
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