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Switch email to a new one


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Hello !!

 

go to https://util.xat.com/support/index.php and click on "Open New Ticket." Select the department "Email Change or Email Hint". Once you have done this, write a subject of five (5) more words and explain your issue in the message box. You may state that you would like to change your account's current email address to a new one.

 

 

If you do NOT have access to the account, you would need a ticket under the help topic "Lost Access". In order to open a ticket in this department, you must use a secondary xat account. To retrieve a new ID number, use https://xthelp.wordpress.com/2010/06/12/how-to-reset-your-identification-number/. Once you have a secondary xat account, login to it at xat.com/login . After you’ve logged in, you may open a ticket https://util.xat.com/support/index.php  under the department of "Lost Access".  Make sure to write a subjec tof five (5) or more words and explain your issue in the message box. 

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Boa noite @djmikas2100.

 

Esse tópico foi criado na parte de suporte em português, então você pode fazer perguntas e respostas em português por aqui. Poderia explicar melhor a situação? Você perdeu acesso ao e-mail associado a sua conta xat ou simplesmente não quer mais usá-lo?

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