Members Ghoreir Posted October 31, 2020 Members Share Posted October 31, 2020 (edited) I was creating chat group: xat.com/Ghoreir after i did, i didnt receive any confirmation messages on my email: <removed> ! Can you fix that issue? Edited October 31, 2020 by Crow Link to comment Share on other sites More sharing options...
1 Volunteers Crow Posted November 1, 2020 Volunteers Share Posted November 1, 2020 We notice you opened a ticket about this matter, so I'll mark this topic as resolved. We'll try to help you within your ticket. Link to comment Share on other sites More sharing options...
0 Contributors Page Posted October 31, 2020 Contributors Share Posted October 31, 2020 Hello, if you are using Hotmail/Outlook, sometimes you can have a little delay to receive emails from xat. Try again using Gmail, if you are using Gmail, try clear your caches, this is not an error from xat services. Keep us informed about it if you still have this problem. Link to comment Share on other sites More sharing options...
0 Advanced Members Abrahan Posted October 31, 2020 Advanced Members Share Posted October 31, 2020 Hello, The chat room will not be created (does not exist yet) until it is confirmed. You can try again to create the chat, but first make sure you are checking the correct email and also make sure to check all the folders even those of ''Spam'' and ''Social networks''. Link to comment Share on other sites More sharing options...
0 Members Ghoreir Posted October 31, 2020 Author Members Share Posted October 31, 2020 when i try to re-create it i get this message: group name is reserved Link to comment Share on other sites More sharing options...
0 Advanced Members Samuel Posted October 31, 2020 Advanced Members Share Posted October 31, 2020 2 minutes ago, Ghoreir said: when i try to re-create it i get this message: group name is reserved The group name has a reserved word such as "xat" or "chat". Choose another name. Link to comment Share on other sites More sharing options...
0 Members Ghoreir Posted October 31, 2020 Author Members Share Posted October 31, 2020 Thats my real name!! Why should i use another name?! Link to comment Share on other sites More sharing options...
0 Advanced Members Samuel Posted October 31, 2020 Advanced Members Share Posted October 31, 2020 Just now, Ghoreir said: Thats my real name!! Why should i use another name?! You are using "Ghoreir" or "xatGhoreir" / "ChatGhoreir"? Link to comment Share on other sites More sharing options...
0 Members Ghoreir Posted October 31, 2020 Author Members Share Posted October 31, 2020 xat.com/Ghoreir < link not working, that means the chat not created yet i use only my name "Ghoreir" Link to comment Share on other sites More sharing options...
0 Advanced Members Abrahan Posted October 31, 2020 Advanced Members Share Posted October 31, 2020 Please try again, the chat name is only reserved for 30 minutes until confirmed or until the time expires. I just tried to create the chat with this name and I have the option available. Currently the chat name you are trying to use is not yet stored (existing) on xat.com, the chat name does not have an ID assigned yet. Link to comment Share on other sites More sharing options...
0 Advanced Members Samuel Posted October 31, 2020 Advanced Members Share Posted October 31, 2020 Just now, Ghoreir said: xat.com/Ghoreir < link not working, that means the chat not created yet Until you confirm the creation of chat in your mail, the chat will be reserved for you but will not be available for use. If you are sure that you typed mail correctly, check your email for confirmation chat group once confirmed you can use your chat Link to comment Share on other sites More sharing options...
0 Advanced Members Jasmine Posted November 1, 2020 Advanced Members Share Posted November 1, 2020 Hi, If you created the group and the name was available when you were creating it and you got a message asking to activate the chat through email, then yes, it was created successfully and it will be activated once you click on the activation link through email. If it has been a few hours and you can't find the email in the spam/inbox folder then you most likely wrote your email incorrectly (probably a typo). In this case, please open a ticket under the (Short names & Groups) topic, requesting to unreserve your chat name because the unreserve process did not happen automatically and the chat wasn't activated; They might be able to assist in this matter. Link to comment Share on other sites More sharing options...
0 Volunteers Crow Posted November 1, 2020 Volunteers Share Posted November 1, 2020 The question or questions in this topic have been answered and an answer has been marked. This topic is now closed. If you have any other questions, please open a new topic. Link to comment Share on other sites More sharing options...
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Ghoreir
I was creating chat group: xat.com/Ghoreir
Edited by Crowafter i did, i didnt receive any confirmation messages on my email: <removed> !
Can you fix that issue?
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