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Opening a Ticket


Rhea
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Can I open a ticket for another account using another account ? since the account I wanna open the ticket for is not a paid user ? and the action I wanna take requires to be a paid user to open a ticket ? - I hope it makes sense. Thanks !

Edited by Rhea
Wrong context
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Hi;

 

I don't know what you want to open a ticket for, but if you received a paid user warning, it is most likely Help Topic: Shortname & Groups.

You can try open ticket with another account. Volunteers may ask you to log into your original account when you get reply.

For security purposes, you will be asked a few questions. If the accuracy of these questions is determined,

I think you can open a ticket for the account. However, this may not be possible.

 

Good Luck!

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