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Error System problem 55


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System problem (55) means that your account is held indefinitely, blocking all outgoing trades and transfers and you'll have to open a ticket under "Account Block" to find out why it is placed in your account and possibly get it removed. To open it, after successfully logged in, do the steps below:

  • Open a new ticket here;
  • Type your username and password;
  • Type the e-mail associated with the account that you have the problem;
  • Select the help topic "Account Block";
  • Type the subject, remember it has to be at least 5 words;
  • Type the message describing your issue;
  • And click on open ticket.
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Can't open ticket. it says You must have made a payment (by purchasing xats) to open a ticket in some sections. If you have not paid, please use the forum support or visit a help chat. You don't need to be a paid user to open a ticket in locked out, report scam or report phishing.

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You actually don't need to be a paid user to open a ticket under Account Block. Follow the instructions Stif has provided, and you'll be able to open a ticket.

 

I'll now mark an answer and close this topic.

 

If you have any other questions, please open a new topic. 

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