Error System problem 55

[nina7]

Can't trade would like to purchased xats on the store using this id, but i wont until im able to do trades.

[Stif]

System problem (55) means that your account is held indefinitely, blocking all outgoing trades and transfers and you'll have to open a ticket under "Account Block" to find out why it is placed in your account and possibly get it removed. To open it, after successfully logged in, do the steps below:

• Open a new ticket here;
• Type your username and password;
• Type the e-mail associated with the account that you have the problem;
• Select the help topic "Account Block";
• Type the subject, remember it has to be at least 5 words;
• Type the message describing your issue;
• And click on open ticket.

[nina7]

Can't open ticket. it says You must have made a payment (by purchasing xats) to open a ticket in some sections. If you have not paid, please use the forum support or visit a help chat. You don't need to be a paid user to open a ticket in locked out, report scam or report phishing.

[Solange]

You actually don't need to be a paid user to open a ticket under Account Block. Follow the instructions Stif has provided, and you'll be able to open a ticket.

 

I'll now mark an answer and close this topic.

 

If you have any other questions, please open a new topic.