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kczplayzmc

Locked out of account

Question

Hey, I haven't used this site since probably 2015 and was just wondering how I'm meant to login to the account since I'm no longer at my "home"

also have no clue where to find my xat ID which confused me

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Your ID is: 1485865207

 

For your locked out issue, you will need to open a ticket opening request. To do that, do the steps below:

  • Go to the request form by clicking here;
  • On "Type of Request", select "Locked Out";
  • Type the xat username of the account;
  • The xat ID of the account;
  • And the e-mail associated with it.

Done, your request has been created successfully!
Once the ticket is created, you'll receive an e-mail with a blue link to proceed with the recovering process.

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Do you remember your xat username? If so, please post it here.

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The question or questions in this topic have been answered and an answer has been marked. This topic is now closed.

 

If you have any other questions, please open a new topic.

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