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Reloading and no xats received.


xKoka
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Good evening
I have a problem with a load of 100 euro paysafe.
Recharging was done, but no chats were entered on the account, I would like to know what happened, because the girl reloaded but no chats can be seen anywhere, and recharge email received xats but no chats were entered on my account.
The reload you logged in is (PauLettaRoma2020)
Thanks

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Hello xKoka:

 

I'm sorry you're experiencing such issue. First of all, how long ago did the payment take place? Remember that the xats should appear within up to 24 hours. If this amount of time has already passed, please open a ticket under the Help Topic 'Payment Problems', where you can address this issue. You can do it here: ticket.

 

In addition, you are not the only case I have seen today, so perhaps all these problems are a result of the login being broken (twice so far).

 

I hope you get your xats as soon as possible, good luck!

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