Jump to content
  • 0

Reloading and no xats received.


Question

  • Members

Good evening
I have a problem with a load of 100 euro paysafe.
Recharging was done, but no chats were entered on the account, I would like to know what happened, because the girl reloaded but no chats can be seen anywhere, and recharge email received xats but no chats were entered on my account.
The reload you logged in is (PauLettaRoma2020)
Thanks

Link to post
Share on other sites

3 answers to this question

Recommended Posts

  • 1
  • Volunteers

Hello.

 

As Norman mentioned, please create a ticket about this and we will look into it. We have noticed that there have been many issues with payments lately.

 

Sorry for the inconveniences!

Link to post
Share on other sites
  • 1
  • Advanced Members

Hello xKoka:

 

I'm sorry you're experiencing such issue. First of all, how long ago did the payment take place? Remember that the xats should appear within up to 24 hours. If this amount of time has already passed, please open a ticket under the Help Topic 'Payment Problems', where you can address this issue. You can do it here: ticket.

 

In addition, you are not the only case I have seen today, so perhaps all these problems are a result of the login being broken (twice so far).

 

I hope you get your xats as soon as possible, good luck!

Link to post
Share on other sites
  • 0
  • Volunteers

The question or questions in this topic have been answered and an answer has been marked. This topic is now closed.

 

If you have any other questions, please open a new topic.

Link to post
Share on other sites
Guest
This topic is now closed to further replies.
×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.