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blocked account


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id 297651998

Poland Łodz 

after changing the internet provider and a longer xat break my account was blocked.
Please unlock for me to buy xat and days.

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According to what you said, your account got locked out. Since you cannot open a ticket in the correct department by yourself, a ticket must be opened by a volunteer. Here are the steps you need to follow:

  1. Click here to open the request form
  2. Select Locked out in Type of request
  3. Fill out your xat information: including your xat registered name, ID and the e-mail associated to your locked account.

Once the ticket is created, a volunteer will ask security questions to verify the authenticity of the request.

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