Members jldarmd Posted April 20, 2020 Members Share Posted April 20, 2020 Hello, good morning, I have this account for a long time I was wondering why, it is blocked. can you help me? unlock my account? Link to comment Share on other sites More sharing options...
0 Advanced Members Solange Posted April 22, 2020 Advanced Members Share Posted April 22, 2020 Hello, A ticket has been opened for you. Please, check the email associated to your xat account for a link you can use to reply. Thank you. Link to comment Share on other sites More sharing options...
1 Moderators Stif Posted April 20, 2020 Moderators Share Posted April 20, 2020 (edited) Could you please tell me where you're getting that error and what error number it's showing? Thanks. Edited April 20, 2020 by Stif Link to comment Share on other sites More sharing options...
1 Advanced Members Magic Posted April 22, 2020 Advanced Members Share Posted April 22, 2020 (edited) This account is locked to another location. A ticket must be opened under Help Topic "Locked out" to solve this error. From the forum: https://forum.xat.com/requests/open-a-ticket/?do=form&d=5 ( http://prntscr.com/s4a7tn ) Edited April 22, 2020 by Magic Link to comment Share on other sites More sharing options...
0 Members jldarmd Posted April 22, 2020 Author Members Share Posted April 22, 2020 Verificação de segurança: Esta conta está bloqueado. Você só pode logar-se em casa. Por favor, leia:Bloqueio de conta do xat. E29 Security check: This account is blocked. You can log in at home. Please read: xat account lockout. E29 Security check: This account is blocked. You can log in at home. Please read: xat account lockout. E29 Link to comment Share on other sites More sharing options...
0 Advanced Members Pedro Posted April 22, 2020 Advanced Members Share Posted April 22, 2020 Hello, you are locked out. You'll need fill this form > click here Then you'll need fill with your account locked. in "TYPE OF REQUEST" select: LOCKED OUT. Regname ID E-mail associated to the account locked. After you click in "SAVE" a ticket will be opened to you, keep looking into your e-mail, them will send a link to you reply to the questions. Link to comment Share on other sites More sharing options...
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jldarmd
Hello, good morning, I have this account for a long time I was wondering why, it is blocked. can you help me? unlock my account?
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