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Sorin69ups

One Problem .

Question

Hi, I have a problem: My girlfriend gave someone 10k xats, to buy NC, the person who received, disappeared without trace. Can anything be done? For example: Is logging in for the lock closed?

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4 answers to this question

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Hello,

 

I'm sorry about this. Your girlfriend can report this by opening a ticket and try to get a solution. She'll need to include as much details and proofs as she can.

 

Sadly, those xats were given freely to the person who stole them. We don't recommend loaning your xats or powers to other people even if you trust them, unless you're going to leave xat and decide to give away your xats and powers.

 

And, being fully honest with you, it's most likely nothing can be done, but she can still try, she might get a solution after all.

 

The ticket must be opened under Report Scam. Click on the following link to open a ticket: https://util.xat.com/support/open.php.

 

If you have any other questions, please open a new topic.

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Posted (edited)

Hi !

 

She's got scammed so if she's really give to him 10k for buying her the power namecolor it's his own responsability and risk.

 

She's still can open ticket in the department  "Report scam" by including the evidence but i don't think they'll refund her cause isn't responsability to xat.

 

However next time she's should be carefull when she's give her xats. 

 

 

Edited by Goku

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A scam is an attempt to steal xats, subscription days, powers, or accounts from you.

Scamming comes in as many shapes and sizes as the scammers themselves.

 

What you can do now?

 

Report them to https://xat.com/ticket with sufficient proof (screenshots or video showing ID). If you have forgotten to take proof, you can still open a ticket with information regarding the scam and a volunteer can look through trade logs.

 

Please note: There is NO guarantee you will be refunded.

 

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