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JetNoogen

Unknown Account Hold Status

Question

My account is in a hold status and won't allow me to buy Days. I haven't logged into it for a few months, and it hasn't had any Trade activity since the last login, and no suspicious activity on the account (such as it being taken over by another person) has been noticed. My ticket has yet to be answered and it's been a few days. Any solutions?

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5 answers to this question

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All you have to do is just keep waiting for a reply on your ticket. Opening threads here will not speed up the process.

 

 

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I'm sorry the only thing you can do for now is just keep on waiting patiently for a volunteer's response in your ticket as said above.

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I messaged you about this problem and you stated that it says: "Account held. You cannot but" so you're most likely  permanently held

since some accounts and not all have been held in error give us your registered name or ID and a volunteer can check if your account is held in error or not.

 

You also stated that you have opened a ticket I don't think you were told to do that, before opening a ticket you have to first make sure that your account isn't held in error. Because if it's held in error then there is no need for any tickets at this moment.

 

@Muffins 

@Brandon

@Nick

@Elie

 

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The question or questions in this topic have been answered and an answer has been marked. This topic is now closed.

 

If you have any other questions, please open a new topic.

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