Jump to content
  • 0

held for 6 days now


Boruto

Question

  • Members

Just today I was held for 5 days logging but now I got held for 6 days! It said it automatically logged me off so I had to login in and I checked my held during a transfer of xats and it said 6 days of held.. what is the meaning of this!

Link to comment
Share on other sites

7 answers to this question

Recommended Posts

  • 1
  • Advanced Members

It's strange that your hold is now 6 days long.

 

It seems like you need to have your location updated so that xat's system stops holding you for logging in from a different location than where your account was created. 

 

You need to open a > ticket < using the help topic "Account Hold" and state that your account keeps getting held each time you login. Make sure the subject is at least 5 words long, I would recommend "Help me my hold keeps resetting".

Link to comment
Share on other sites

  • 0
  • Advanced Members

You need to login again to make a ticket. If you have already logged in and it still doesn't let you create a ticket, you will need to clear your cache and cookies and then login again.

 

If you don't know how to clear your cache and cookies > here < is a guide.

Link to comment
Share on other sites

  • 0
  • Advanced Members
4 minutes ago, Boruto said:

doesnt work either

 

Try using every different browsers to open a ticket and make sure you are logged in when opening a ticket if it's still don't work then do the guide Stah provided to you to do.

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.