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Locked out of my account, cant make ticket


somerhalderomg

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Hi, Im trying to make a ticket but it constantly tells me theres an error so it cant make my ticket even though the subject is 5+ words and everything else is fine. My account somerhalderomg has been locked. I tried resetting the password with my email but it still says its locked bc i have to be on the original provider but i changed locations a while back.

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Hello,

 

Please submit a ticket through the forum requests page (https://forum.xat.com/requests/open-a-ticket/?do=form) for "Locked Out".  Then, fill out all the fields with the information related to your account. 

 

You will receive an email when your request has been processed.

Edited by Maxo
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Hi, are you having problems with your account location? Do the following: please submit a ticket through the forum requests page (https://forum.xat.com/requests/open-a-ticket/?do=form) for "Locked Out".  Then, fill out all the fields with the information related to your account. 

 

You will receive an email when your request has been processed.

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I see you’ve gone ahead and made a ticket request. We will process your request shortly, and a ticket will be opened for you.

 

Thus, this thread can be considered closed. If you have any other questions, please open a new thread.

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