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very good my question is the following, when I automatically promote my room xat.com takes me out of my room being main and automatically turns me green and takes me out of the room, this happens to me a few days, days ago or months not I would like to please that what happens with my registration when I do promo in my room, and I have to log in as many times as I promote my room, kind regards and attentively,

https://prnt.sc/pxj9rz

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Promoting a chat is not related at all with logging you off from xat. You probably tried to clean your browser's cache after promoting and accidentally cleared the cookies as well, which logs you off. Make sure to use this tool to promote your chat: https://xat.com/store#!promotion and if you're using Google Chrome, unmark the "Cookies" option from the basic and advanced tabs, possibly avoiding this to happen again.

 

Also, if you have internet with dynamic IP address and your internet connection always drops or the modem constantly restarts, it's also a cause of your issue. If you have to go to your e-mail and click on the security link all the time to login after this happens, means that your internet is the problem and that you, along with your internet service provider, must solve the instability in order to prevent this from happening again.

Edited by Stif
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