Advanced Members Marya Posted June 12, 2016 Advanced Members Share Posted June 12, 2016 I have many users asking me help . They do login , and then they had error 64 . After they go in email for login be link , and same issue . They recived a message again error 64 , after many try and try same error . In an case i said to him clear cookies from your pc . http://es.wikihow.com/eliminar-las-cookies-del-navegador He did . And now he can't login in his account . So example : And every time error 64 . He do login and click in link from email and the same issue . As he probed the internet conexion, everything is ok . But he cant any more login . Link to comment Share on other sites More sharing options...
4 Advanced Members 6 Posted June 12, 2016 Advanced Members Share Posted June 12, 2016 Hi Marya, Please tell your friend to check his browser, he maybe have an auto cleaner and he need to disable it. Try loggin in also from different browsers and make sure your friend is not using a private browser while logging in. Avoid also from loggin in with multiple accounts at the same time. Link to comment Share on other sites More sharing options...
1 Advanced Members Marya Posted June 12, 2016 Author Advanced Members Share Posted June 12, 2016 Hi 6 All right he down Mozilla and yes now he can login . Many thnx <3 Can close it . Ty Link to comment Share on other sites More sharing options...
0 Contributors Maverick Posted June 13, 2016 Contributors Share Posted June 13, 2016 The question or questions in this topic have been answered and an answer has been marked. This topic is now closed. If you have any other questions, please open a new topic. Link to comment Share on other sites More sharing options...
Question
Marya
I have many users asking me help .
They do login , and then they had error 64 . After they go in email for login be link , and same issue .
They recived a message again error 64 , after many try and try same error .
In an case i said to him clear cookies from your pc . http://es.wikihow.com/eliminar-las-cookies-del-navegador
He did . And now he can't login in his account .
So example :
And every time error 64 .
He do login and click in link from email and the same issue .
As he probed the internet conexion, everything is ok .
But he cant any more login .
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