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LIGHTNINGMAN

locked out of my account

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i am locked out of my account, i had recently moved and wanted to gain access to it but i can not, i tried making a ticket to open and it keeps saying unable to open ticket,. im getting frustrated now,  i just want access to my account!!!

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Greetings @LIGHTNINGMAN. I am sorry to hear that you cannot gain access to your account. Unfortunately, you cannot create a ticket on your own if you are unable to login to your xat account. However, there is a way around this:

Once you get a response to your ticket, check the email associated with your xat account for further instructions on how to reply back to the ticket.

 

Regards,

HelperNate (21299)

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The question or questions in this topic have been answered and an answer has been marked. This topic is now closed.

 

If you have any other questions, please open a new topic.

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