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Hello @FelipiyoFernandez,

Here you can find the most common errors of xat.com:
https://util.xat.com/wiki/index.php/Errors

 

The error that appears in your account, means that your account has been deleted, you must contact the ticket department to see if it is possible to recover your account.

 

I hope you find the solution as soon as possible!

Greetings!

 

Sincerely,

Lorenita*

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