Jump to content
  • 1
VOICEFM_GR

HELP CANT LOGIN

Question

5 answers to this question

Recommended Posts

  • 1

Hi there.

 

If your password contains symbols such as !@#$, try entering your password without such symbols when attempting to login.

  • If you are able to login, change your password so that it contains only letters and numbers.
  • If you have constant trouble logging in, go to xat.com/lostpass to reset your password, enter your email associated with your xat account, and complete the captcha. Then check your email for a link to reset your password.

Share this post


Link to post
Share on other sites
  • 1
3 hours ago, VOICEFM_GR said:

PLEASE I CANT LOGIN WITH MY RIGHT PASSWORD (rolleyes)(rolleyes)

Try it with different browser, some peoples are with the same problem but is something wrong with Google Chrome or Internet Explorer 

Share this post


Link to post
Share on other sites
  • 1
Posted (edited)

Hello @VOICEFM_GR,

 

If the questions mentioned above are not helpful, try to create a ticket privately in the ticket system, they will ask you a few questions for security reasons, if you are able to complete that process, you can recover your account without any problem.

Ticket System: here

Department: Lost Access

I hope that helps

Greetings!

Sincerely,

Lorenita*

Edited by Lorenita

Share this post


Link to post
Share on other sites
  • 1

@VOICEFM_GR were you able to login by now (trying the potential solutions listed above).

 

We're looking forward to hear from you soon.

Share this post


Link to post
Share on other sites
  • 0

Since there's been no response, I'll mark an answer. If the answers above do not resolve your problem, please message me or another volunteer.

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.