Members otomok Posted June 8, 2019 Members Share Posted June 8, 2019 Chat connection failed. Touch to try again. This happens when i try to sign into a html5 Chat Link to comment Share on other sites More sharing options...
0 Moderators Stif Posted June 8, 2019 Moderators Share Posted June 8, 2019 Is your internet connection stable? Did you log in before attempting to connect to a chat? Link to comment Share on other sites More sharing options...
0 Advanced Members Angelo Posted June 8, 2019 Advanced Members Share Posted June 8, 2019 We need a bit more information from you first. 1) Are you using a phone, laptop, desktop, or tablet to connect to xat? 2) Are you using WiFi, a hotspot, or a wired connection to connect to xat? 3) Which OS/Browser are you using? 4) Are you using a proxy or VPN to connect to xat? Thanks. Link to comment Share on other sites More sharing options...
0 Members otomok Posted June 8, 2019 Author Members Share Posted June 8, 2019 Desktop Wired Windows 10 /Firefox No proxy/vpn It loads the chat box and states Chat connection failed. Touch to try again Link to comment Share on other sites More sharing options...
0 Members otomok Posted June 8, 2019 Author Members Share Posted June 8, 2019 And Yes i did sign in before connecting. Link to comment Share on other sites More sharing options...
1 Moderators Stif Posted June 8, 2019 Moderators Share Posted June 8, 2019 Try the following procedures in order, if one doesn't work, go to the next one. Restart your internet modem and your computer; Clear the cookies/cache of your browser; (Restart the browser) If you're using Windows, use the Windows + R command, write CMD, then write ipconfig /flushdns and press enter; (Restart your computer) I hope one of the procedures solves your problem, good luck! Link to comment Share on other sites More sharing options...
1 Advanced Members LaFleur Posted June 15, 2019 Advanced Members Share Posted June 15, 2019 This appears to be a bug occuring for a few users on Firefox. We will try to this get this issue fixed. In the meantime, please make use of browsers such as Google Chrome or Opera. For staying up to date about the bug, please follow: https://forum.xat.com/bug-tracker/chat/login-not-working-r430/ Thank you, and sorry for the inconveniences. Link to comment Share on other sites More sharing options...
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otomok
Chat connection failed. Touch to try again. This happens when i try to sign into a html5 Chat
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