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Chat connection failed. Touch to try again


otomok

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We need a bit more information from you first. 

 

1) Are you using a phone, laptop, desktop, or tablet to connect to xat?

 

2) Are you using WiFi, a hotspot, or a wired connection to connect to xat?

 

3) Which OS/Browser are you using?

 

4) Are you using a proxy or VPN to connect to xat?

 

Thanks.

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Try the following procedures in order, if one doesn't work, go to the next one.

  • Restart your internet modem and your computer;
  • Clear the cookies/cache of your browser; (Restart the browser)
  • If you're using Windows, use the Windows + R command, write CMD, then write ipconfig /flushdns and press enter; (Restart your computer)

I hope one of the procedures solves your problem, good luck!

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This appears to be a bug occuring for a few users on Firefox.

 

We will try to this get this issue fixed.

 

In the meantime, please make use of browsers such as Google Chrome or Opera.

 

For staying up to date about the bug, please follow: https://forum.xat.com/bug-tracker/chat/login-not-working-r430/

 

Thank you, and sorry for the inconveniences.

 

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