Over the last few years, I was one of those who thought that the term "volunteer" doesn't really reflect what a "volunteer" is and downgrades all of those who take their free time to moderate chats, create events, support the wiki is some different ways, and so on.
As of now, most users are out of the loop when it comes to volunteers in general: We don't know what you guys do, we don't know your entire set of duties and in most cases, volunteers ended up becoming inactive on xat based on "one" public task: answering tickets. We might know that volunteers have more tasks related to answering tickets but most people don't so it's underwhelming for them when they don't get answers, for example. What I want to say with this is that users might see your perspective differently if there were more transparency when it comes to volunteer duties.
I feel like you need dedication for the website and also a clear mindset when becoming one.
This is xat, not a sect. Being obsessed with xat should never be the key to become one.
In addition to that, I'm really glad that most of the community stopped glorifying volunteers as if they had the superior voice on everything they do and everything they talk about.