Hey! Here's an idea. How about real staff? Nah... You have a community based system that relies on itself, yet it doesn't feel like one. Honestly I believe xat doesn't care at all, they know it's coming. Instead of hiring people to work for xat they do the opposite. You never hear of this website anywhere, not on the news or articles. The general population haven't even heard of "xat" Hahaha. Some users are clinging on to hope for a better site experience. But I don't see a change or a shift towards 'modernization' coming anytime soon. But hey, good luck with that whole mobile app thingy...