To further elaborate on Stif's post, I would highly recommend not using the Puffin Browser when using xat, especially since you have enabled security on your account.
As a result of the pages being processed on cloud servers, the IP address reflects the cloud server's IP address and some websites might detect the browser to be a proxy server, which includes xat. A lot of users use Puffin browser to troll and cause havoc at certain chats, and since xat recognizes It as a static IP, you would also be banned by default. I would advise talking to a main owner about this to get that resolved.
As for the the 5 day hold, you need to wait it out and not trade/transfer using any proxy servers, as well as not trading/transfering at any other location that is not registered to your account.