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Alexanderfb

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About Alexanderfb

  • Birthday 05/19/1984

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  • xat Username
    Alexander Gonzalez

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  1. my account was blocked because I authenticated with my cell phone do not copy the bar code I desistale the app I can not login and I ask you please to unblock it (wailing)

    1. HelperNate

      HelperNate

      Hello. Because you cannot login to your xat account, you will have to go here to make a ticket:

       

      https://forum.xat.com/requests/open-a-ticket/?do=form&d=5

       

      Select "Lost Authentication" on the Type of Request dropbox, your xat registered name on the xat Username box, your xat ID number on the xat ID box, and the email address associated with your xat account on the Email Address box.

    2. Alexanderfb

      Alexanderfb

      I already did thanks

      I have to wait for my mail?

    3. Stif

      Stif

      Correct, once the ticket is created, you'll receive a e-mail with a blue link to proceed with the recovering process.

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