Hi I'm trying to log into a very old account of mine that's not been in use for a couple years, I believe I've put account lock on it and over the years my internet provider has changed, laptop, e.t.c. I've tried to make a ticket and I'm following every rule (minimum 5 words, email is entered) but it still gives me an error? I've also asked in help but they told me to make a ticket, yet it still doesn't work. Any help would be appreciated, thanks!